{"id":474,"date":"2020-02-03T13:16:39","date_gmt":"2020-02-03T12:16:39","guid":{"rendered":"https:\/\/sollers.eu\/?page_id=474"},"modified":"2026-09-16T15:03:52","modified_gmt":"2026-09-16T13:03:52","slug":"claims-handling","status":"publish","type":"page","link":"https:\/\/sollers.com\/en\/industries\/insurance\/claims-handling\/","title":{"rendered":"Claims handling"},"content":{"rendered":"<div id=\"pl-474\"  class=\"panel-layout\" ><div id=\"pg-474-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-474-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-474-0-0-0\" class=\"so-panel widget widget_pa-page-top-one panel-first-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-page-top-one so-widget-pa-page-top-one-pa-page-top-one-style-d75171398898-474\"\n\t\t\t\n\t\t><section class=\"pa-content__header__container pa-content__header--desktop\" style=\"background-image: url(https:\/\/sollers.com\/wp-content\/uploads\/2026\/09\/claims-banner.jpg)\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-content__header__wrap\">\n\t\t\t\t\t<div class=\"pa-content__header__text pa-header__big \">\n\t\t\t\t\t\t<h1>Claims handling<\/h1>\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pa-content__subheader pa-subheader__big\">\n\t\t\t\t\t\t\t\t<p>Customer satisfaction and process effectiveness throughout claims handling transformation<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<section class=\"pa-content__header__container pa-content__header--mobile\" style=\"background-image: url(https:\/\/sollers.com\/wp-content\/uploads\/2026\/09\/claims-banner.jpg)\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-content__header__wrap\">\n\t\t\t\t\t<div class=\"pa-content__header__text pa-header__big \">\n\t\t\t\t\t\t<h1>Claims handling<\/h1>\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pa-content__subheader pa-subheader__big\">\n\t\t\t\t\t\t\t\t<p>Customer satisfaction and process effectiveness throughout claims handling transformation<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section><\/div><\/div><div id=\"panel-474-0-0-1\" class=\"so-panel widget widget_pa-table-of-contents\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-table-of-contents so-widget-pa-table-of-contents-pa-table-of-contents-style-v3-d75171398898-474\"\n\t\t\t\n\t\t>    <div class=\"pa-table-of-contetns-wrapper\">\n    <div class=\"container\" data-top=\"20\">\n      <section class=\"pa-table-of-contetns position-absolute\" data-margin-top = 20>\n        <div class=\"table-of-contents-header\">\n          Go to:        <\/div>\n        <div class=\"table-of-contetns-container\">\n                      <div class=\"anchor-element\">\n              <a href=\"#benefits\" >How we can help?<\/a>\n            <\/div>\n                      <div class=\"anchor-element\">\n              <a href=\"#case-studies\" >Case studies<\/a>\n            <\/div>\n                      <div class=\"anchor-element\">\n              <a href=\"#offer\" >Offer details<\/a>\n            <\/div>\n                      <div class=\"anchor-element\">\n              <a href=\"#related\" >Related services<\/a>\n            <\/div>\n                      <div class=\"anchor-element\">\n              <a href=\"#contact\" >Contact<\/a>\n            <\/div>\n                      <div class=\"anchor-element\">\n              <a href=\"#faq\" >FAQ<\/a>\n            <\/div>\n                  <\/div>\n      <\/section>\n    <\/div>\n    <section class=\"pa-table-of-contetns-mobile\">\n      <div class=\"container\">\n        <div class=\"table-of-contetns-mobile-wrapper\">\n          <div class=\"table-of-contetns-mobile-anchors-wrapper\">\n            <div class=\"table-of-contetns-mobile-anchors\">\n                          <div class=\"anchor-element\">\n                <a href=\"#benefits\" >How we can help?<\/a>\n              <\/div>\n                          <div class=\"anchor-element\">\n                <a href=\"#case-studies\" >Case studies<\/a>\n              <\/div>\n                          <div class=\"anchor-element\">\n                <a href=\"#offer\" >Offer details<\/a>\n              <\/div>\n                          <div class=\"anchor-element\">\n                <a href=\"#related\" >Related services<\/a>\n              <\/div>\n                          <div class=\"anchor-element\">\n                <a href=\"#contact\" >Contact<\/a>\n              <\/div>\n                          <div class=\"anchor-element\">\n                <a href=\"#faq\" >FAQ<\/a>\n              <\/div>\n                        <\/div>\n            <div class=\"close-wrapper\">&times;<\/div>\n          <\/div>\n          <div class=\"open-button-wrapper\">\n              <div class=\"table-of-contents-mobile-button btn btn-default\">\n                <span>\n                  Go to:                <\/span>\n              <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/section>\n  <\/div>\n<\/div><\/div><div id=\"panel-474-0-0-2\" class=\"so-panel widget widget_pa-hnt\" data-index=\"2\" ><div class=\"animate-6ac46b04cbfa2840338661 panels-animation-hide panel-widget-style panel-widget-style-for-474-0-0-2\" data-so-animation=\"{&quot;selector&quot;:&quot;.animate-6ac46b04cbfa2840338661&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;breakpoint&quot;:&quot;380px&quot;,&quot;duration&quot;:1,&quot;repeat&quot;:0,&quot;hide&quot;:1,&quot;disableAnimationMobile&quot;:0,&quot;finalState&quot;:&quot;visible&quot;,&quot;delay&quot;:0,&quot;debounce&quot;:0.1,&quot;event&quot;:&quot;enter&quot;,&quot;offset&quot;:0}\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-hnt so-widget-pa-hnt-pa-hnt-style-v3-903747727b09-474\"\n\t\t\t\n\t\t><section class=\"pa-hnt pa-background-right \">\n\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-hnt__header pa-header__mid\">\n\t\t\t\t\tWe modernise claims management end to end \u2013 from process design and core systems to automation, integrations and digital customer journeys.\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-hnt__numbers\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"pa-hnt__numbers__item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pa-hnt__numbers__item__value\">\n\t\t\t\t\t\t\t\t\t100+\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pa-hnt__numbers__item__text\">\n\t\t\t\t\t\t\t\t<p>Claims projects<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"pa-hnt__numbers__item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pa-hnt__numbers__item__value\">\n\t\t\t\t\t\t\t\t\t60+\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pa-hnt__numbers__item__text\">\n\t\t\t\t\t\t\t\t<p>Clients<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"pa-hnt__numbers__item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pa-hnt__numbers__item__value\">\n\t\t\t\t\t\t\t\t\t15+\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pa-hnt__numbers__item__text\">\n\t\t\t\t\t\t\t\t<p>Countries<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n<\/section>\n<\/div><\/div><\/div><div id=\"panel-474-0-0-3\" class=\"so-panel widget widget_pa-button-widget\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-button-widget so-widget-pa-button-widget-pa-button-style-10-f7e2652f351b-474\"\n\t\t\t\n\t\t>\n<section class=\"pa-button-widget\"\n    style=\"\npadding-top: 0px;\npadding-bottom: 40px;\nbackground-color: #ecf0f5;\">\n    <div class=\"container\">\n                    <div class=\"row justify-content-center\">\n                <div class=\"col-12 col-md\">\n                                    <\/div>\n                <div class=\"col-12 col-md\">\n                    <a data-toggle=\"modal\" data-target=\"#pa-button-modal-btn2-6ac46b04cc311\" class=\"btn btn-default btn-bg-navy btn-text-white btn-border-navy pa-button-embed-button\"><span>TALK TO OUR CLAIMS HANDLING EXPERTS<\/span><\/a><div class=\"modal caModal pa-button-modal-wrapper\" id=\"pa-button-modal-btn2-6ac46b04cc311\"><div class=\"modal-dialog\"><div class=\"modal-content\"><div class=\"modal-body\"><button type=\"button\" class=\"close\" data-dismiss=\"modal\"><\/button><div data-form-id=\"3252f835-b742-ef11-a316-7c1e522656f4\" data-form-api-url=\"https:\/\/public-eur.mkt.dynamics.com\/api\/v1.0\/orgs\/c348d49b-18b9-45f0-8f87-744f5233d98e\/landingpageforms\" data-cached-form-url=\"https:\/\/assets-eur.mkt.dynamics.com\/c348d49b-18b9-45f0-8f87-744f5233d98e\/digitalassets\/forms\/3252f835-b742-ef11-a316-7c1e522656f4\"><\/div>\n<script src = 'https:\/\/cxppusa1formui01cdnsa01-endpoint.azureedge.net\/eur\/FormLoader\/FormLoader.bundle.js'><\/script><\/div><img decoding=\"async\" loading=\"lazy\" class=\"caModal-logo\" src=\"https:\/\/sollers.com\/wp-content\/themes\/promoagency\/dist\/img\/career\/ca-single-form-logo.svg\" alt=\"\"><\/div><\/div><\/div>                <\/div>\n                <div class=\"col-12 col-md\">\n                                    <\/div>\n            <\/div>\n            <\/div>\n<\/section><\/div><\/div><div id=\"panel-474-0-0-4\" class=\"so-panel widget widget_pa-txt-header-bg-universal\" data-index=\"4\" ><div id=\"benefits\" class=\"panel-widget-style panel-widget-style-for-474-0-0-4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-txt-header-bg-universal so-widget-pa-txt-header-bg-universal-pa-txt-header-bg-universal-style-d17eb0e34044-474\"\n\t\t\t\n\t\t><section class=\"pa-txt-header-bg-universal  pa-background-right \">\n<div class=\"pa-txt-header-bg-universal__wrapper background-alternative\">\t\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-header-bg-universal__header pa-header__mid\">\n\t\t\t\t\t<h2 style=\"text-align: center;\">Why insurers choose Sollers for claims management<\/h2>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-header-bg-universal__content\">\n\t\t\t\t\t<p style=\"font-size: 20px; text-align: center;\">We address complex claims management challenges by combining insurance knowledge, technology expertise and end-to-end delivery experience<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/section>\n<\/div><\/div><\/div><div id=\"panel-474-0-0-5\" class=\"so-panel widget widget_pa-box-tia\" data-index=\"5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-box-tia so-widget-pa-box-tia-pa-box-tia-style-01b333c9259c-474\"\n\t\t\t\n\t\t><section class=\"pa-box-tia \">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-box-tia__header pa-header__mid\">\n\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-box-tia__subheader\">\n\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row row-equal\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-lg-4\">\n\t\t\t\t\t\t<div class=\"pa-box-tia__box h-100\">\n\t\t\t\t\t\t\t<div class=\"pa-box-tia__image\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" class=\"normal\" src=\"\" alt=\"\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" class=\"hover\" src=\"\" alt=\"\">\n\t\t\t\t\t\t\t\t<span class=\"line\"><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"pa-box-tia__content\">\n\t\t\t\t\t\t\t\t<div class=\"title\">\n\t\t\t\t\t\t\t\t\tMore efficient claims operations\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin: 0 0 10px 0; line-height: 1.4; color: #39b54a;\"><strong>High handling costs and claims leakage reducing profitability?<\/strong><\/p>\n<p style=\"margin: 0; line-height: 1.5;\">We optimise and standardise claims processes to reduce manual effort, operational costs and unnecessary leakage.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div> \n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-lg-4\">\n\t\t\t\t\t\t<div class=\"pa-box-tia__box h-100\">\n\t\t\t\t\t\t\t<div class=\"pa-box-tia__image\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" class=\"normal\" src=\"\" alt=\"\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" class=\"hover\" src=\"\" alt=\"\">\n\t\t\t\t\t\t\t\t<span class=\"line\"><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"pa-box-tia__content\">\n\t\t\t\t\t\t\t\t<div class=\"title\">\n\t\t\t\t\t\t\t\t\tMore accurate claims handling\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin: 0 0 10px 0; line-height: 1.4; color: #39b54a;\"><strong>Fragmented processes and systems affecting the quality of claims decisions?<\/strong><\/p>\n<p style=\"margin: 0; line-height: 1.5;\">We align business rules, processes and technology to improve accuracy, consistency and control throughout claims handling.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div> \n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-lg-4\">\n\t\t\t\t\t\t<div class=\"pa-box-tia__box h-100\">\n\t\t\t\t\t\t\t<div class=\"pa-box-tia__image\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" class=\"normal\" src=\"\" alt=\"\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" class=\"hover\" src=\"\" alt=\"\">\n\t\t\t\t\t\t\t\t<span class=\"line\"><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"pa-box-tia__content\">\n\t\t\t\t\t\t\t\t<div class=\"title\">\n\t\t\t\t\t\t\t\t\tBetter claimant experiences\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin: 0 0 10px 0; line-height: 1.4; color: #39b54a;\"><strong>Slow and disconnected claims journeys frustrating customers at a critical moment?<\/strong><\/p>\n<p style=\"margin: 0; line-height: 1.5;\">We design connected digital journeys that make claims interactions faster, clearer and more consistent across channels.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div> \n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-lg-4\">\n\t\t\t\t\t\t<div class=\"pa-box-tia__box h-100\">\n\t\t\t\t\t\t\t<div class=\"pa-box-tia__image\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" class=\"normal\" src=\"\" alt=\"\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" class=\"hover\" src=\"\" alt=\"\">\n\t\t\t\t\t\t\t\t<span class=\"line\"><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"pa-box-tia__content\">\n\t\t\t\t\t\t\t\t<div class=\"title\">\n\t\t\t\t\t\t\t\t\tBetter tools for claims teams\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin: 0 0 10px 0; line-height: 1.4; color: #39b54a;\"><strong>Legacy tools and repetitive tasks preventing claims handlers from focusing on complex cases?<\/strong><\/p>\n<p style=\"margin: 0; line-height: 1.5;\">We simplify workflows and provide teams with better access to data, automation and decision-making support.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div> \n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-lg-4\">\n\t\t\t\t\t\t<div class=\"pa-box-tia__box h-100\">\n\t\t\t\t\t\t\t<div class=\"pa-box-tia__image\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" class=\"normal\" src=\"\" alt=\"\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" class=\"hover\" src=\"\" alt=\"\">\n\t\t\t\t\t\t\t\t<span class=\"line\"><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"pa-box-tia__content\">\n\t\t\t\t\t\t\t\t<div class=\"title\">\n\t\t\t\t\t\t\t\t\tTailored automation\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin: 0 0 10px 0; line-height: 1.4; color: #39b54a;\">One-size-fits-all automation failing to deliver value across different types of claims?<\/p>\n<p style=\"margin: 0; line-height: 1.5;\">We select the right level of automation, validate approaches through PoCs and streamline well-defined claims processes.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div> \n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-lg-4\">\n\t\t\t\t\t\t<div class=\"pa-box-tia__box h-100\">\n\t\t\t\t\t\t\t<div class=\"pa-box-tia__image\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" class=\"normal\" src=\"\" alt=\"\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" class=\"hover\" src=\"\" alt=\"\">\n\t\t\t\t\t\t\t\t<span class=\"line\"><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"pa-box-tia__content\">\n\t\t\t\t\t\t\t\t<div class=\"title\">\n\t\t\t\t\t\t\t\t\tFuture-ready claims platforms\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin: 0 0 10px 0; line-height: 1.4; color: #39b54a;\"><strong>Legacy systems, technical debt and complex upgrades limiting business change?<\/strong><\/p>\n<p style=\"margin: 0; line-height: 1.5;\">We support claims system implementation, maintenance, upgrades and cloud migration from initial strategy through stabilisation.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div> \n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n<\/div><\/div><div id=\"panel-474-0-0-6\" class=\"so-panel widget widget_pa-button-widget\" data-index=\"6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-button-widget so-widget-pa-button-widget-pa-button-style-10-5e8a04cae72f-474\"\n\t\t\t\n\t\t>\n<section class=\"pa-button-widget\"\n    style=\"\npadding-top: 0px;\npadding-bottom: 40px;\nbackground-color: #ffffff;\">\n    <div class=\"container\">\n                    <div class=\"row justify-content-center\">\n                <div class=\"col-12 col-md\">\n                                    <\/div>\n                <div class=\"col-12 col-md\">\n                    <a href=\"#offer\" class=\"btn btn-default btn-bg-navy btn-text-white btn-border-navy pa-button-anchor-button\"><span>OFFER DETAILS<\/span><\/a>                <\/div>\n                <div class=\"col-12 col-md\">\n                                    <\/div>\n            <\/div>\n            <\/div>\n<\/section><\/div><\/div><div id=\"panel-474-0-0-7\" class=\"so-panel widget widget_pa-txt-bg-header-btn-universal\" data-index=\"7\" ><div id=\"case-studies\" class=\"panel-widget-style panel-widget-style-for-474-0-0-7\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-txt-bg-header-btn-universal so-widget-pa-txt-bg-header-btn-universal-pa-txt-bg-header-btn-universal-style-v2-179b5fc7140e-474\"\n\t\t\t\n\t\t><section class=\"pa-txt-bg-header-btn-universal\" style=\"background-image:url(https:\/\/sollers.com\/wp-content\/uploads\/2026\/09\/claims-banner.jpg)\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-bg-header-btn-universal__header pa-header__big\">\n\t\t\t\t\t<strong>Transforming claims from prevention to resolution<\/strong>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-bg-header-btn-universal__content pa-subheader__mid\">\n\t\t\t\t\t<p style=\"font-size: 22px; text-align: center;\"><span style=\"color: #ffffff;\">We help insurers build digital capabilities across the entire claims journey \u2013 combining analytics-driven automation, value-added services and a customer-centric operating model.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<\/div><\/div><\/div><div id=\"panel-474-0-0-8\" class=\"so-panel widget widget_pa-slider-logotypes\" data-index=\"8\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-slider-logotypes so-widget-pa-slider-logotypes-pa-slider-logotypes-style-d0f919a203d5-474\"\n\t\t\t\n\t\t><section class=\"pa-slider-logotypes \">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-slider-logotypes__header pa-header__mid\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n            <div class=\"col\">\n                <div class=\"pa-slider-logotypes__wrapper\">\n\t\t\t\t\t<div class=\"pa-slider-logotypes__nav\">\n\t\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t<li class=\"slider-logotypes-prev\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/themes\/promoagency\/dist\/img\/chart-slider-prev-arrow-hov.png\" \/><\/li>\n\t\t\t\t\t\t\t<li class=\"slider-logotypes-next\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/themes\/promoagency\/dist\/img\/chart-slider-next-arrow-hov.png\" \/><\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n                    <div class=\"pa-slider-logotypes-init\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <aside class=\"pa-slider-logotypes__box\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2025\/12\/baloise-1-e1769975331605.jpg\" alt=\"baloise-logotype\">\n                            <\/aside>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <aside class=\"pa-slider-logotypes__box\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2025\/12\/beazley-2-e1769975399111.jpg\" alt=\"beazley-logotype\">\n                            <\/aside>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <aside class=\"pa-slider-logotypes__box\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2025\/12\/direct-line-group-3-e1769975426397.jpg\" alt=\"\">\n                            <\/aside>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <aside class=\"pa-slider-logotypes__box\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2025\/12\/QBE-4-e1769975460669.jpg\" alt=\"qbe-logotype\">\n                            <\/aside>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <aside class=\"pa-slider-logotypes__box\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2025\/12\/groupe-BPCE-5-e1769975492575.jpg\" alt=\"groupe-BPCE-logotype\">\n                            <\/aside>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <aside class=\"pa-slider-logotypes__box\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2025\/12\/warta-6-e1769975533361.jpg\" alt=\"warta-logotype\">\n                            <\/aside>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <aside class=\"pa-slider-logotypes__box\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2025\/12\/Allianz-7-e1769975566808.jpg\" alt=\"allianz-logotype\">\n                            <\/aside>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <aside class=\"pa-slider-logotypes__box\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2025\/12\/axa-direct-8-e1770033133486.jpg\" alt=\"axa-logotype\">\n                            <\/aside>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <aside class=\"pa-slider-logotypes__box\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2025\/12\/LFAB-9-e1769975659563.jpg\" alt=\"lanforsakringar-logotype\">\n                            <\/aside>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <aside class=\"pa-slider-logotypes__box\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2025\/12\/saga-10-e1769975689947.jpg\" alt=\"saga-logotype\">\n                            <\/aside>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <aside class=\"pa-slider-logotypes__box\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2025\/12\/vhv-vershicherungen-11-e1769975716377.jpg\" alt=\"vhv-vershicherungen-logotype\">\n                            <\/aside>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                            <aside class=\"pa-slider-logotypes__box\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2025\/12\/hasting-direct-12-e1769975747796.jpg\" alt=\"hasting-direct-logotype\">\n                            <\/aside>\n\t\t\t\t\t\t\t\t\t\t\t\t\t                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n\t<\/div>\n<\/section><\/div><\/div><div id=\"panel-474-0-0-9\" class=\"so-panel widget widget_pa-txt-header-bg-universal\" data-index=\"9\" ><div class=\"panel-widget-style panel-widget-style-for-474-0-0-9\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-txt-header-bg-universal so-widget-pa-txt-header-bg-universal-pa-txt-header-bg-universal-style-6f533e207bf7-474\"\n\t\t\t\n\t\t><section class=\"pa-txt-header-bg-universal  pa-background-right \">\n<div class=\"pa-txt-header-bg-universal__wrapper background-alternative\">\t\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-header-bg-universal__header pa-header__mid\">\n\t\t\t\t\t<h2 style=\"text-align: center;\">Claims handling transformation in practice<\/h2>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-header-bg-universal__content\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/section>\n<\/div><\/div><\/div><div id=\"panel-474-0-0-10\" class=\"so-panel widget widget_pa-technology-hp-market-insights\" data-index=\"10\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-technology-hp-market-insights so-widget-pa-technology-hp-market-insights-pa-technology-hp-market-insights-style-v3-d75171398898-474\"\n\t\t\t\n\t\t><section class=\"slider-tmi homepage pa-technology-hp-market-insights\" style=\"padding-top:0px; padding-bottom:50px;\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col\">\n                <div class=\"slider-tmi__header\">\n                                        <h2 class=\"header homepage\" style=\"margin-bottom: 20px;\">\n                                            <\/h2>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"row\">\n            <div class=\"col\">\n                <div class=\"slider-tmi__wrapper\">\n                    <div class=\"pa-slider-tmi__nav slider-tmi__nav\">\n                        <span class=\"navigation slider-prev tmi-prev\"><\/span><span class=\"navigation slider-next tmi-next\"><\/span>\n                    <\/div>\n                    <div class=\"pa-slider-tmi-init\">\n                      \n                        <article class=\"pa-slider-tmi__box slider-tmi__box\">\n                                \n                        <img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"300\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2024\/03\/case-study-lm-web.png\" class=\"img-fluid wp-post-image\" alt=\"london city center\" srcset=\"https:\/\/sollers.com\/wp-content\/uploads\/2024\/03\/case-study-lm-web.png 350w, https:\/\/sollers.com\/wp-content\/uploads\/2024\/03\/case-study-lm-web-140x120.png 140w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/>                            <div class=\"pa-slider-tmi__data data slider-tmi__data data\">\n                                <span class=\"category\">           \n                                    Client Stories                                <\/span>\n                                <span class=\"title test\">\n                                                                            <span title=\"Improving claims handling process in London Market\">\n                                            Improving claims handling process in London Market                                        <\/span>\n                                <\/span>\n                                <div class=\"pa-slider-tmi__data--hover hover slider-tmi__data--hover hover\">\n                                    <span class=\"intro\">\n                                                                            <\/span>\n                                    <a href=\"https:\/\/sollers.com\/en\/insights\/improving-claims-handling-process-in-london-market\/\" target=\"_self\" class=\"btn btn-default\"><span>Read more<\/span><\/a>\n                                <\/div>\n                            <\/div>\n                        <\/article>\n                      \n                        <article class=\"pa-slider-tmi__box slider-tmi__box\">\n                                \n                        <img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"300\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/Belgium_case-study-350x300.jpg\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/sollers.com\/wp-content\/uploads\/Belgium_case-study-350x300.jpg 350w, https:\/\/sollers.com\/wp-content\/uploads\/Belgium_case-study-e1773679300884-140x120.jpg 140w, https:\/\/sollers.com\/wp-content\/uploads\/Belgium_case-study-e1773679300884.jpg 349w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/>                            <div class=\"pa-slider-tmi__data data slider-tmi__data data\">\n                                <span class=\"category\">           \n                                    Client Stories                                <\/span>\n                                <span class=\"title test\">\n                                                                            <span title=\"How Yuzzu reduced operational risk and boosted sales with Guidewire\">\n                                            How Yuzzu reduced operational risk and boosted sales with Guidewire                                        <\/span>\n                                <\/span>\n                                <div class=\"pa-slider-tmi__data--hover hover slider-tmi__data--hover hover\">\n                                    <span class=\"intro\">\n                                                                            <\/span>\n                                    <a href=\"https:\/\/sollers.com\/en\/insights\/leveraging-digital-capabilities-of-a-direct-insurer\/\" target=\"_self\" class=\"btn btn-default\"><span>Read more<\/span><\/a>\n                                <\/div>\n                            <\/div>\n                        <\/article>\n                      \n                        <article class=\"pa-slider-tmi__box slider-tmi__box\">\n                                \n                        <img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"300\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/code_skandi_insights2-e1773732368214-350x300.jpg\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/sollers.com\/wp-content\/uploads\/code_skandi_insights2-e1773732368214-350x300.jpg 350w, https:\/\/sollers.com\/wp-content\/uploads\/code_skandi_insights2-e1773732368214-140x120.jpg 140w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/>                            <div class=\"pa-slider-tmi__data data slider-tmi__data data\">\n                                <span class=\"category\">           \n                                    Client Stories                                <\/span>\n                                <span class=\"title test\">\n                                                                            <span title=\"How did a leading insurer in Scandinavia assure code quality for a large project?\">\n                                            How did a leading insurer in Scandinavia assure code quality for a large project?                                        <\/span>\n                                <\/span>\n                                <div class=\"pa-slider-tmi__data--hover hover slider-tmi__data--hover hover\">\n                                    <span class=\"intro\">\n                                                                            <\/span>\n                                    <a href=\"https:\/\/sollers.com\/en\/insights\/how-did-a-leading-insurer-in-scandinavia-assure-code-quality-for-a-large-project\/\" target=\"_self\" class=\"btn btn-default\"><span>Read more<\/span><\/a>\n                                <\/div>\n                            <\/div>\n                        <\/article>\n                      \n                        <article class=\"pa-slider-tmi__box slider-tmi__box\">\n                                \n                        <img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"300\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/lloyds_case-study-350x300.jpg\" class=\"img-fluid wp-post-image\" alt=\"\" \/>                            <div class=\"pa-slider-tmi__data data slider-tmi__data data\">\n                                <span class=\"category\">           \n                                    Client Stories                                <\/span>\n                                <span class=\"title test\">\n                                                                            <span title=\"Improving claims management capabilities\">\n                                            Improving claims management capabilities                                        <\/span>\n                                <\/span>\n                                <div class=\"pa-slider-tmi__data--hover hover slider-tmi__data--hover hover\">\n                                    <span class=\"intro\">\n                                                                            <\/span>\n                                    <a href=\"https:\/\/sollers.com\/en\/insights\/improving-claims-management-capabilities\/\" target=\"_self\" class=\"btn btn-default\"><span>Read more<\/span><\/a>\n                                <\/div>\n                            <\/div>\n                        <\/article>\n                    \n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"row\">\n            <div class=\"col\">\n                <div class=\"pa-slider-cs__all\">\n                                            <a href=\"https:\/\/sollers.com\/en\/about-us\/insights\/?_sft_types=case-study\" target=\"_blank\" class=\"btn btn-gray\">\n                            <span>\n                                ALL CASE STUDIES                            <\/span>\n                        <\/a>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n<\/div><\/div><div id=\"panel-474-0-0-11\" class=\"so-panel widget widget_pa-txt-bg-header-btn-universal\" data-index=\"11\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-txt-bg-header-btn-universal so-widget-pa-txt-bg-header-btn-universal-pa-txt-bg-header-btn-universal-style-v2-179b5fc7140e-10480\"\n\t\t\t\n\t\t><section class=\"pa-txt-bg-header-btn-universal\" style=\"background-image:url(https:\/\/sollers.com\/wp-content\/uploads\/2026\/09\/claims-banner.jpg)\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-bg-header-btn-universal__header pa-header__big\">\n\t\t\t\t\t<strong>Build faster, smarter and more customer-focused claims operations<\/strong>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-bg-header-btn-universal__content pa-subheader__mid\">\n\t\t\t\t\t<p style=\"font-size: 22px; text-align: center;\"><span style=\"color: #ffffff;\">Combine process expertise, automation and modern technology to improve claims outcomes end to end<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<\/div><\/div><div id=\"panel-474-0-0-12\" class=\"so-panel widget widget_pa-txt-header-bg-universal\" data-index=\"12\" ><div id=\"offer\" class=\"panel-widget-style panel-widget-style-for-474-0-0-12\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-txt-header-bg-universal so-widget-pa-txt-header-bg-universal-pa-txt-header-bg-universal-style-9487f2de9677-10480\"\n\t\t\t\n\t\t><section class=\"pa-txt-header-bg-universal  pa-background-right \">\n<div class=\"pa-txt-header-bg-universal__wrapper background-alternative\">\t\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-header-bg-universal__header pa-header__mid\">\n\t\t\t\t\t<h2 style=\"text-align: center;\">Claims management capabilities for better business outcomes<\/h2>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-header-bg-universal__content\">\n\t\t\t\t\t<p style=\"font-size: 20px; text-align: center;\">Advisory, system implementation, automation and cloud transformation help insurers improve efficiency, claims accuracy and customer experience.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/section>\n<\/div><\/div><\/div><div id=\"panel-474-0-0-13\" class=\"so-panel widget widget_pa-two-cards\" data-index=\"13\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-two-cards so-widget-pa-two-cards-pa-two-cards-style-8b3e67f3d26b-10480\"\n\t\t\t\n\t\t><section class=\"pa-two-cards \">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-lg-6 pa-two-cards--one\">\n\t\t\t\t<div class=\"pa-two-cards__item\">\n\t\t\t\t\t<div class=\"pa-two-cards__item__header pa-two-cards__item__header--one\">\n\t\t\t\t\t\t<h4>Claims advisory<\/h4>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"pa-two-cards__item__bottom\">\n\t\t\t\t\t\t<div class=\"pa-two-cards__item__subheader\">\n\t\t\t\t\t\t\t<p style=\"margin: 0; font-size: 18px; line-height: 1.5;\"><strong>Build a clear claims transformation roadmap based on business priorities, operational needs and the existing IT landscape.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"pa-two-cards__item__desc\">\n\t\t\t\t\t\t\t<p style=\"margin: 0 0 12px 0;\"><strong>What you get:<\/strong><\/p>\n<p>\u2022\u00a0 \u00a0Review of claims processes and IT architecture<br \/>\n\u2022\u00a0 \u00a0Business case development and system selection support<br \/>\n\u2022\u00a0 \u00a0Process optimisation, simplification and standardisation<br \/>\n\u2022\u00a0 \u00a0Benchmarking and identification of quick wins<\/p>\n<p style=\"margin: 20px 0 12px 0;\"><strong>Business impact:<\/strong><\/p>\n<p>\u2022\u00a0\u00a0 Better-informed investment decisions<br \/>\n\u2022\u00a0\u00a0 More efficient and consistent claims processes<br \/>\n\u2022\u00a0 \u00a0A clear path from strategy to implementation<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-lg-6 pa-two-cards--two\">\n\t\t\t\t<div class=\"pa-two-cards__item\">\n\t\t\t\t\t<div class=\"pa-two-cards__item__header pa-two-cards__item__header--two\">\n\t\t\t\t\t\t<h4>Implementation and maintenance<\/h4>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"pa-two-cards__item__bottom\">\n\t\t\t\t\t\t<div class=\"pa-two-cards__item__subheader\">\n\t\t\t\t\t\t\t<p style=\"margin: 0; font-size: 18px; line-height: 1.5;\"><strong>Implement and maintain modern claims platforms with end-to-end support from design through stabilisation.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"pa-two-cards__item__desc\">\n\t\t\t\t\t\t\t<p style=\"margin: 0 0 12px 0;\"><strong>What you get:<\/strong><\/p>\n<p style=\"margin: 0 0 12px 0;\">\u2022\u00a0 Alignment between business needs and system capabilities<br \/>\n\u2022\u00a0 End-to-end implementation support, including QA<br \/>\n\u2022\u00a0 Sollers accelerators and ready-to-use extensions<br \/>\n\u2022\u00a0 Post-implementation support and performance optimisation<\/p>\n<p style=\"margin: 20px 0 12px 0;\"><strong>Business impact:<\/strong><\/p>\n<p>\u2022\u00a0 \u00a0Lower implementation risk<br \/>\n\u2022\u00a0 \u00a0Faster and more stable delivery<br \/>\n\u2022\u00a0 \u00a0Better system performance and reduced technical debt<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<\/div><\/div><div id=\"panel-474-0-0-14\" class=\"so-panel widget widget_pa-two-cards\" data-index=\"14\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-two-cards so-widget-pa-two-cards-pa-two-cards-style-7ccadeba704d-10480\"\n\t\t\t\n\t\t><section class=\"pa-two-cards \">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-lg-6 pa-two-cards--one\">\n\t\t\t\t<div class=\"pa-two-cards__item\">\n\t\t\t\t\t<div class=\"pa-two-cards__item__header pa-two-cards__item__header--one\">\n\t\t\t\t\t\t<h4>Process automation<\/h4>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"pa-two-cards__item__bottom\">\n\t\t\t\t\t\t<div class=\"pa-two-cards__item__subheader\">\n\t\t\t\t\t\t\t<p style=\"margin: 0; font-size: 18px; line-height: 1.5;\"><strong>Apply the right level of automation to streamline claims handling and support faster, more consistent decisions.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"pa-two-cards__item__desc\">\n\t\t\t\t\t\t\t<p style=\"margin: 0 0 12px 0;\"><strong>What you get:<\/strong><\/p>\n<p>\u2022\u00a0 \u00a0Assessment of automation potential<br \/>\n\u2022\u00a0 \u00a0Automation tool selection and implementation support<br \/>\n\u2022\u00a0 \u00a0Proofs of concept to validate proposed approaches<br \/>\n\u2022\u00a0 \u00a0Automation of well-defined claims microprocesses<\/p>\n<p style=\"margin: 20px 0 12px 0;\"><strong>Business impact:<\/strong><\/p>\n<p>\u2022\u00a0\u00a0 Lower manual effort and operating costs<br \/>\n\u2022\u00a0\u00a0 Faster claims handling<br \/>\n\u2022\u00a0 \u00a0More consistent decision-making<br \/>\n\u2022\u00a0 \u00a0More time for complex claims cases<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-lg-6 pa-two-cards--two\">\n\t\t\t\t<div class=\"pa-two-cards__item\">\n\t\t\t\t\t<div class=\"pa-two-cards__item__header pa-two-cards__item__header--two\">\n\t\t\t\t\t\t<h4>Upgrades and cloud migration<\/h4>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"pa-two-cards__item__bottom\">\n\t\t\t\t\t\t<div class=\"pa-two-cards__item__subheader\">\n\t\t\t\t\t\t\t<p style=\"margin: 0; font-size: 18px; line-height: 1.5;\"><strong>Modernise claims technology through controlled system upgrades and cloud migration tailored to the existing claims landscape.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"pa-two-cards__item__desc\">\n\t\t\t\t\t\t\t<p style=\"margin: 0 0 12px 0;\"><strong>What you get:<\/strong><\/p>\n<p style=\"margin: 0 0 12px 0;\">\u2022\u00a0 Upgrade and cloud migration strategy<br \/>\n\u2022\u00a0 Risk assessment and mitigation planning<br \/>\n\u2022\u00a0 Migration planning covering processes, portfolios and systems<br \/>\n\u2022\u00a0 End-to-end project management with minimal disruption<\/p>\n<p style=\"margin: 20px 0 12px 0;\"><strong>Business impact:<\/strong><\/p>\n<p>\u2022\u00a0 \u00a0A more future-ready claims platform<br \/>\n\u2022\u00a0 \u00a0Lower operational and migration risk<br \/>\n\u2022\u00a0 \u00a0Faster access to new system capabilities<br \/>\n\u2022\u00a0 \u00a0Business continuity throughout the transition<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<\/div><\/div><div id=\"panel-474-0-0-15\" class=\"so-panel widget widget_pa-txt-bg-header-btn-universal\" data-index=\"15\" ><div id=\"related\" class=\"panel-widget-style panel-widget-style-for-474-0-0-15\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-txt-bg-header-btn-universal so-widget-pa-txt-bg-header-btn-universal-pa-txt-bg-header-btn-universal-style-v2-179b5fc7140e-10480\"\n\t\t\t\n\t\t><section class=\"pa-txt-bg-header-btn-universal\" style=\"background-image:url(https:\/\/sollers.com\/wp-content\/uploads\/2026\/09\/claims-banner.jpg)\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-bg-header-btn-universal__header pa-header__big\">\n\t\t\t\t\t<strong>More ways to support insurance transformation<\/strong>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-bg-header-btn-universal__content pa-subheader__mid\">\n\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">Explore connected services that help insurers improve delivery, strengthen operations and scale change<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pa-txt-bg-header-btn-universal__btn\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/sollers.com\/en\/sollers-offering\/\" target=\"_self\" class=\"btn btn-full-green\"><span>EXPLORE OUR SERVICES<\/span><\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<\/div><\/div><\/div><div id=\"panel-474-0-0-16\" class=\"so-panel widget widget_pa-slider-col-4\" data-index=\"16\" ><div class=\"animate-6ac46b050b110460592019 panels-animation-hide panel-widget-style panel-widget-style-for-474-0-0-16\" id=\"related-services\" data-so-animation=\"{&quot;selector&quot;:&quot;.animate-6ac46b050b110460592019&quot;,&quot;animation&quot;:&quot;bounceInLeft&quot;,&quot;breakpoint&quot;:&quot;380px&quot;,&quot;duration&quot;:1,&quot;repeat&quot;:0,&quot;hide&quot;:1,&quot;disableAnimationMobile&quot;:0,&quot;finalState&quot;:&quot;visible&quot;,&quot;delay&quot;:0,&quot;debounce&quot;:0.1,&quot;event&quot;:&quot;enter&quot;,&quot;offset&quot;:0}\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-slider-col-4 so-widget-pa-slider-col-4-pa-slider-col-4-style-76a18189cebf-10480\"\n\t\t\t\n\t\t><div class=\"pa-slider-col-4__background\" >\n<section class=\"pa-slider-col-4 pa-background-left \">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-slider-col-4__header\">\n\t\t\t\t\t<h2 class=\"header pa-header__mid\"><b>Strengthen your engineering excellence with our related services<\/b><\/h2>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-slider-col-4__wrapper\">\n\t\t\t\t\t<div class=\"pa-slider-col-4__nav\">\n\t\t\t\t\t\t<span class=\"navigation slider-prev col-4-prev \"><\/span><span class=\"navigation slider-next col-4-next\"><\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"pa-slider-col-4-init\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"pa-slider-col-4__box\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2026\/04\/competency-icon-core-systems.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t<div class=\"pa-slider-col-4__data data\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"title\"><b>Core Systems<\/b><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pa-slider-col-4__data--hover hover\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"intro\">Deliver core system change with Guidewire, Salesforce, architecture design and modernisation support.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sollers.com\/en\/services-products\/core-systems-implementation\/\" target=\"_self\" class=\"btn btn-default\"><span>Read more<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"pa-slider-col-4__box\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2026\/04\/competency-icon-AI.svg\" alt=\"Competency - Artificial Intelligence in Insurance\">\n\t\t\t\t\t\t\t\t\t<div class=\"pa-slider-col-4__data data\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"title\"><b>AI in Insurance<\/b><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pa-slider-col-4__data--hover hover\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"intro\">Apply AI in insurance through document processing, service automation and decision support.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sollers.com\/en\/sollers-offering\/artificial-intelligence-in-insurance\/\" target=\"_self\" class=\"btn btn-default\"><span>Read more<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"pa-slider-col-4__box\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2026\/04\/competency-icon-process-automation.svg\" alt=\"Competency icon - Process Automation\">\n\t\t\t\t\t\t\t\t\t<div class=\"pa-slider-col-4__data data\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"title\"><b>Process Automation<\/b><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pa-slider-col-4__data--hover hover\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"intro\">Improve efficiency through workflow automation, decision platforms and AI-powered process optimisation.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sollers.com\/en\/services-products\/process-automation\/\" target=\"_self\" class=\"btn btn-default\"><span>Read more<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"pa-slider-col-4__box\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2026\/04\/competency-icon-data-advisory.svg\" alt=\"Competency icon - Data Advisory\">\n\t\t\t\t\t\t\t\t\t<div class=\"pa-slider-col-4__data data\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"title\"><b>Data Advisory<\/b><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pa-slider-col-4__data--hover hover\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"intro\">Build trusted data foundations through governance, modern platforms, ETL and analytics.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sollers.com\/en\/sollers-offering\/data-management\/\" target=\"_self\" class=\"btn btn-default\"><span>Read more<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-474-0-0-17\" class=\"so-panel widget widget_pa-contact-one\" data-index=\"17\" ><div class=\"animate-6ac46b051020b745804484 panel-widget-style panel-widget-style-for-474-0-0-17\" id=\"contact\" data-so-animation=\"{&quot;selector&quot;:&quot;.animate-6ac46b051020b745804484&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;breakpoint&quot;:&quot;380px&quot;,&quot;duration&quot;:1,&quot;repeat&quot;:0,&quot;hide&quot;:0,&quot;disableAnimationMobile&quot;:0,&quot;finalState&quot;:&quot;visible&quot;,&quot;delay&quot;:0,&quot;debounce&quot;:0.1,&quot;event&quot;:&quot;enter&quot;,&quot;offset&quot;:0}\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-contact-one so-widget-pa-contact-one-pa-contact-one-style-d612173d374b-10480\"\n\t\t\t\n\t\t><section class=\"pa-contact-one pa-background\">\n\t<div class=\"container asd123\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-lg-4 offset-lg-2\">\n\t\t\t\t<div class=\"pa-contact-one__form\">\n\t\t\t\t\t<h2 class=\"header pa-header__big\">Contact Us<\/h2>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-lg-4\">\n\t\t\t\t<div class=\"pa-contact-one__box box-one\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" 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'https:\/\/cxppusa1formui01cdnsa01-endpoint.azureedge.net\/eur\/FormLoader\/FormLoader.bundle.js'><\/script>            <\/div>                                        \n        <\/div>\n    <\/div>\n<\/div>\n<!-- The Modal 1 END -->\n<!-- The Modal 2 -->\n<div class=\"modal fade widgetModal\" id=\"contactModal-2\">\n    <div class=\"modal-dialog modal-dialog-centered\">\n        <div class=\"modal-content\">\n        \t<!-- Modal Header -->\n            <div class=\"modal-header\">\n\t\t\t\tContact Us                <button type=\"button\" class=\"close\" data-dismiss=\"modal\">&times;<\/button>\n            <\/div>\n            <!-- Modal body -->\n            <div class=\"modal-body\">\n\t\t\t\t            <\/div>                                        \n        <\/div>\n    <\/div>\n<\/div>\n<!-- The Modal 2 END -->\n<\/div><\/div><\/div><div id=\"panel-474-0-0-18\" class=\"so-panel widget widget_pa-faq-accordion panel-last-child\" data-index=\"18\" ><div id=\"faq\" class=\"panel-widget-style panel-widget-style-for-474-0-0-18\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-faq-accordion so-widget-pa-faq-accordion-pa-faq-accordion-style-v3-d75171398898-10480\"\n\t\t\t\n\t\t><section class=\"faq-custom-accordion-section\"\n  style=\"margin-top: 50px; margin-bottom: 50px;\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col\">\n        <div class=\"faq-accordion-header\">\n          FAQ - Claims        <\/div>\n        <div class=\"tabs-container\" role=\"tablist\" aria-live=\"polite\" data-behavior=\"accordion\">\n                                    <div class=\"tab-element accordion-item\" data-binding=\"expand-accordion-trigger\">\n                <div class=\"tab-element-header\">\n                  <div class=\"tab-element-header-text\">\n                    How should insurers prioritise claims handling transformation initiatives?                  <\/div>\n                  <div class=\"tab-element-header-icon\">\n                    <div class=\"plus-toggle\"><\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"accordion-content\"\n                  role=\"tabpanel\"\n                  aria-hidden=\"true\"\n                  data-binding=\"expand-accordion-container\"\n                >\n                  <div class=\"tab-element-description accordion-content-inner\">\n                    <p>Claims handling transformation should start with <strong>measurable operational problems rather than a technology choice<\/strong>. Insurers should identify where manual handoffs, fragmented data, inconsistent decisions and process bottlenecks contribute to <strong>claims leakage, higher costs or poor customer experience<\/strong>. This provides a basis for deciding which processes should be redesigned, automated, integrated or moved to a modern claims management system.<\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class=\"tab-element accordion-item\" data-binding=\"expand-accordion-trigger\">\n                <div class=\"tab-element-header\">\n                  <div class=\"tab-element-header-text\">\n                    How can insurers automate claims handling without weakening operational control?                  <\/div>\n                  <div class=\"tab-element-header-icon\">\n                    <div class=\"plus-toggle\"><\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"accordion-content\"\n                  role=\"tabpanel\"\n                  aria-hidden=\"true\"\n                  data-binding=\"expand-accordion-container\"\n                >\n                  <div class=\"tab-element-description accordion-content-inner\">\n                    <p>Claims automation should combine <strong>rules-based processing, confidence thresholds and clearly defined exception paths<\/strong>. Straight-through processing can be applied to predictable, low-risk claims, while complex or low-confidence cases remain subject to human review. <strong>Decision logs, monitoring and audit trails<\/strong> are essential for maintaining transparency, regulatory compliance and control over automated claims decisions.<\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class=\"tab-element accordion-item\" data-binding=\"expand-accordion-trigger\">\n                <div class=\"tab-element-header\">\n                  <div class=\"tab-element-header-text\">\n                    What architecture supports effective digital claims management?                  <\/div>\n                  <div class=\"tab-element-header-icon\">\n                    <div class=\"plus-toggle\"><\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"accordion-content\"\n                  role=\"tabpanel\"\n                  aria-hidden=\"true\"\n                  data-binding=\"expand-accordion-container\"\n                >\n                  <div class=\"tab-element-description accordion-content-inner\">\n                    <p>A modern claims architecture should connect the claims management system with <strong>customer channels, document services, payment platforms, fraud detection tools, data platforms and external service providers<\/strong>. API- and event-based integration can reduce point-to-point dependencies and support real-time information exchange. <strong>Clear data ownership, resilience, observability and consistent error handling<\/strong> are also critical to reliable claims operations.<\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class=\"tab-element accordion-item\" data-binding=\"expand-accordion-trigger\">\n                <div class=\"tab-element-header\">\n                  <div class=\"tab-element-header-text\">\n                    Where can AI create measurable value in claims handling?                  <\/div>\n                  <div class=\"tab-element-header-icon\">\n                    <div class=\"plus-toggle\"><\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"accordion-content\"\n                  role=\"tabpanel\"\n                  aria-hidden=\"true\"\n                  data-binding=\"expand-accordion-container\"\n                >\n                  <div class=\"tab-element-description accordion-content-inner\">\n                    <p>AI can support <strong>document classification and data extraction, claims triage, damage assessment, fraud detection, subrogation identification and communication<\/strong> with customers or service providers. The strongest use cases are linked to specific operational outcomes, such as <strong>shorter cycle times, fewer manual touches or improved decision accuracy<\/strong>. Human oversight and ongoing model monitoring should remain integral to AI-enabled claims processes.<\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class=\"tab-element accordion-item\" data-binding=\"expand-accordion-trigger\">\n                <div class=\"tab-element-header\">\n                  <div class=\"tab-element-header-text\">\n                    How should insurers approach claims data migration from legacy systems?                  <\/div>\n                  <div class=\"tab-element-header-icon\">\n                    <div class=\"plus-toggle\"><\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"accordion-content\"\n                  role=\"tabpanel\"\n                  aria-hidden=\"true\"\n                  data-binding=\"expand-accordion-container\"\n                >\n                  <div class=\"tab-element-description accordion-content-inner\">\n                    <p>Claims data migration should begin with <strong>segmentation of open, recently closed and historical claims<\/strong>. Not all legacy data needs to be transferred to the new platform; some records may be retained in a compliant and accessible archive. <strong>Data quality rules, reconciliation, document migration, financial validation and repeated migration rehearsals<\/strong> are particularly important because claims can remain active for many years.<\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class=\"tab-element accordion-item\" data-binding=\"expand-accordion-trigger\">\n                <div class=\"tab-element-header\">\n                  <div class=\"tab-element-header-text\">\n                    How can a claims management system be modernised without disrupting ongoing claims operations?                  <\/div>\n                  <div class=\"tab-element-header-icon\">\n                    <div class=\"plus-toggle\"><\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"accordion-content\"\n                  role=\"tabpanel\"\n                  aria-hidden=\"true\"\n                  data-binding=\"expand-accordion-container\"\n                >\n                  <div class=\"tab-element-description accordion-content-inner\">\n                    <p>A phased implementation can reduce operational risk by introducing new capabilities <strong>by product, claim type, process stage or business unit<\/strong>. During the transition, insurers may need controlled coexistence between legacy and target systems, supported by data reconciliation and clearly defined ownership. <strong>End-to-end testing, operational readiness and tested rollback procedures<\/strong> are essential before each production release.<\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class=\"tab-element accordion-item\" data-binding=\"expand-accordion-trigger\">\n                <div class=\"tab-element-header\">\n                  <div class=\"tab-element-header-text\">\n                    Which metrics should be used to evaluate claims handling transformation?                  <\/div>\n                  <div class=\"tab-element-header-icon\">\n                    <div class=\"plus-toggle\"><\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"accordion-content\"\n                  role=\"tabpanel\"\n                  aria-hidden=\"true\"\n                  data-binding=\"expand-accordion-container\"\n                >\n                  <div class=\"tab-element-description accordion-content-inner\">\n                    <p>Insurers should combine <strong>efficiency, quality and customer-focused measures<\/strong>. Relevant claims performance metrics include <strong>cycle time, cost per claim, touchless processing rate, claims leakage, reopening rate, reserve accuracy, manual handoffs and service-level compliance<\/strong>. Customer satisfaction and employee experience should also be monitored to ensure that faster processing does not come at the expense of decision quality or service.<\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n                              <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How should insurers prioritise claims handling transformation initiatives?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Claims handling transformation should start with measurable operational problems rather than a technology choice. 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