{"id":27454,"date":"2020-10-12T17:06:20","date_gmt":"2020-10-12T15:06:20","guid":{"rendered":"http:\/\/sollers.eu\/?page_id=27454"},"modified":"2026-05-26T10:18:13","modified_gmt":"2026-05-26T08:18:13","slug":"process-automation","status":"publish","type":"page","link":"https:\/\/sollers.com\/en\/services-products\/process-automation\/","title":{"rendered":"Process automation"},"content":{"rendered":"<div id=\"pl-27454\"  class=\"panel-layout\" ><div id=\"pg-27454-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-27454-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-27454-0-0-0\" class=\"so-panel widget widget_pa-page-top-one panel-first-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-page-top-one so-widget-pa-page-top-one-pa-page-top-one-style-d75171398898-27454\"\n\t\t\t\n\t\t><section class=\"pa-content__header__container pa-content__header--desktop\" style=\"background-image: url(https:\/\/sollers.com\/wp-content\/uploads\/2026\/05\/banner-top-process-automation.jpg)\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-content__header__wrap\">\n\t\t\t\t\t<div class=\"pa-content__header__text pa-header__big \">\n\t\t\t\t\t\t<h1>Process Automation<\/h1>\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pa-content__subheader pa-subheader__big\">\n\t\t\t\t\t\t\t\t<p>Accelerate your business and improve its efficiency<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<section class=\"pa-content__header__container pa-content__header--mobile\" style=\"background-image: url(https:\/\/sollers.com\/wp-content\/uploads\/2026\/05\/banner-top-process-automation.jpg)\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-content__header__wrap\">\n\t\t\t\t\t<div class=\"pa-content__header__text pa-header__big \">\n\t\t\t\t\t\t<h1>Process Automation<\/h1>\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pa-content__subheader pa-subheader__big\">\n\t\t\t\t\t\t\t\t<p>Accelerate your business and improve its efficiency<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section><\/div><\/div><div id=\"panel-27454-0-0-1\" class=\"so-panel widget widget_pa-txt-header-bg-universal\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-txt-header-bg-universal so-widget-pa-txt-header-bg-universal-pa-txt-header-bg-universal-style-83655ead45bd-27454\"\n\t\t\t\n\t\t><section class=\"pa-txt-header-bg-universal  pa-background-right \">\n<div class=\"pa-txt-header-bg-universal__wrapper background\">\t\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-header-bg-universal__header pa-header__mid\">\n\t\t\t\t\t<p style=\"text-align: center;\">Challenged by competitive markets, insurers are looking for their next steps in process automation.<\/p>\n<p style=\"text-align: center;\">\n<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-header-bg-universal__content\">\n\t\t\t\t\t<p style=\"text-align: center;\">\u00a0Serving increasingly demanding clients and distribution partners, many insurance companies are still behind in terms of the speed and quality of their digital services. They are looking for new solutions in business process automation to improve the level of their services, accelerate typical insurance processes and overcome transactional frictions which are still common in the industry. Business process automation enhances all the functions of the insurance industry. It is applied in policy administration, claims handling and many other areas of the insurance value chain.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/section>\n<\/div><\/div><div id=\"panel-27454-0-0-2\" class=\"so-panel widget widget_pa-txt-img-universal\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-txt-img-universal so-widget-pa-txt-img-universal-pa-txt-img-universal-style-7993d61d71e0-27454\"\n\t\t\t\n\t\t>\n<div class=\"pa-txt-img-universal__background\" >\n<section class=\"pa-txt-img-universal  \">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t\t\t\t<div class=\"col-lg-6 \">\n\t\t\t\t<div class=\"pa-txt-img-universal__wrapper h-100 background\">\n\t\t\t\t\t<div class=\"pa-txt-img-universal__header pa-header__mid\">\n\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\t\t<p>Sollers helps insurers to:<\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"pa-txt-img-universal__content li_nounderline\">\n\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\t\t<ul>\n<li>analyse problems in existing processes<\/li>\n<li>develop a strategy to increase the level of automation<\/li>\n<li>design more efficient and scalable business processes<\/li>\n<li>implement new processes and tools<\/li>\n<li>increase cooperation between business and IT experts<\/li>\n<li>train staff to use automation tools<\/li>\n<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"col-lg-6 order-2 order-lg-1\">\n\t\t\t\t<div class=\"pa-txt-img-universal__image\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/Carrer-path_Business-540x470.jpg\" alt=\"it specialists working\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n<\/div>\n\n<!-- The Modal -->\n<!-- The Modal END -->\n<\/div><\/div><div id=\"panel-27454-0-0-3\" class=\"so-panel widget widget_pa-quote\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-quote so-widget-pa-quote-pa-quote-style-147e430dbaa6-27454\"\n\t\t\t\n\t\t><section class=\"pa-quote \">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-quote__wrapper\">\n\t\t\t\t\t<span class=\"quote-before\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/themes\/promoagency\/dist\/img\/quote.png\" alt=\"<img decoding=\"async\" loading=\"lazy\" src=\"Quote\"><\/span>\n\t\t\t\t\t<span class=\"quote-after\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"pa-slider-quote-init\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"pa-quote__box\">\n\t\t\t\t\t\t\t\t\t<div class=\"pa-quote__data\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"quote\"><p style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>The insurance industry is characterised by too many paper-based processes and a low level of process automation.<\/strong><\/span><\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"author-image\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/Lennart_round-200x200.png\" alt=\"\"><\/div>\t\t\t\t\t\t\t\t\t\t<div class=\"author\"><p style=\"text-align: center;\"><span style=\"color: #ffffff;\">Lennart Imorde<br \/>\n<\/span><\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"position\"><p style=\"text-align: center;\"><span style=\"color: #7891b2;\">Head of Process Automation<br \/>\n<\/span><\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"description\"><p style=\"text-align: center;\"><span style=\"color: #ffffff;\">Sollers Consulting<br \/>\n<\/span><\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<\/div><\/div><div id=\"panel-27454-0-0-4\" class=\"so-panel widget widget_pa-txt-img-universal\" data-index=\"4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-txt-img-universal so-widget-pa-txt-img-universal-pa-txt-img-universal-style-2fe01b92bc11-27454\"\n\t\t\t\n\t\t>\n<div class=\"pa-txt-img-universal__background\" >\n<section class=\"pa-txt-img-universal pa-background-right \">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t\t\t\t<div class=\"col-lg-6 \">\n\t\t\t\t<div class=\"pa-txt-img-universal__wrapper h-100 background\">\n\t\t\t\t\t<div class=\"pa-txt-img-universal__header pa-header__mid\">\n\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\t\t<p>Based on the experience from more than 150 insurance core system implementation projects,<\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"pa-txt-img-universal__content li_nounderline\">\n\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\t\t<p>...Sollers experts have designed thousands of business processes helping insurers to increase their degree of automation. Supporting a variety of insurance companies worldwide, Sollers consultants rely on their experience in Business Process Management Notation (BPMN), Case Management Model and Notation (CMMN) and Decision Management Notation (DMN). Their expertise and hands-on approach have helped insurers to cut their costs and to boost the quality of their service.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"col-lg-6 order-2 order-lg-1\">\n\t\t\t\t<div class=\"pa-txt-img-universal__image\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2024\/04\/PA-collaboration-team.jpg\" alt=\"process automation team working\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n<\/div>\n\n<!-- The Modal -->\n<!-- The Modal END -->\n<\/div><\/div><div id=\"panel-27454-0-0-5\" class=\"so-panel widget widget_siteorigin-panels-postloop\" data-index=\"5\" ><section class=\"slider-tmi homepage loop-soacfinsights\" style=\"padding-top:50px; padding-bottom:50px;\">\r\n    <div class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col\">\r\n                <div class=\"slider-tmi__header\">\r\n                                        <h2 class=\"header homepage\" style=\"margin-bottom: 75px;\">\r\n                        Technology &amp; Market Insights                    <\/h2>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n        <div class=\"row\">\r\n            <div class=\"col\">\r\n                <div class=\"slider-tmi__wrapper\">\r\n                    <div class=\"slider-tmi__nav\">\r\n                        <span class=\"navigation slider-prev tmi-prev\"><\/span><span class=\"navigation slider-next tmi-next\"><\/span>\r\n                    <\/div>\r\n\r\n                    <div class=\"slider-tmi-init\">\r\n\r\n                                            \r\n                        <article class=\"pa-slider-tmi__box slider-tmi__box\">\r\n                                \r\n                        <img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"300\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2025\/03\/guidewire-autopilot.png\" class=\"img-fluid wp-post-image\" alt=\"guidewire autopilot article thumbnail\" srcset=\"https:\/\/sollers.com\/wp-content\/uploads\/2025\/03\/guidewire-autopilot.png 350w, https:\/\/sollers.com\/wp-content\/uploads\/2025\/03\/guidewire-autopilot-140x120.png 140w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/>\r\n                            <div class=\"pa-slider-tmi__data data slider-tmi__data data\">\r\n                                <span class=\"category\">\r\n                                \r\n                                Sollers Expertise                            \r\n                                <\/span>\r\n                                <span class=\"title\">\r\n                                                                        <span title=\"Transforming insurance process automation with Guidewire Autopilot\">\r\n                                        Transforming insurance process automation with Guidewire Autopilot                                    <\/span>\r\n                                <\/span>\r\n                                \r\n                                <div class=\"pa-slider-tmi__data--hover hover slider-tmi__data--hover hover\">\r\n                                    <span class=\"intro\">\r\n\r\n                                        \r\n                                    <\/span>\r\n                                    <a href=\"https:\/\/sollers.com\/en\/insights\/transforming-insurance-process-automation-with-guidewire-autopilot\/\" target=\"_self\" class=\"btn btn-default\"><span>Read more<\/span><\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                        <\/article>\r\n\r\n                                            \r\n                        <article class=\"pa-slider-tmi__box slider-tmi__box\">\r\n                                \r\n                        <img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"300\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2024\/11\/sollers-predictions-report-2025-web-img-en.jpg\" class=\"img-fluid wp-post-image\" alt=\"sollers predictions report for insurance trends 2025 visual\" srcset=\"https:\/\/sollers.com\/wp-content\/uploads\/2024\/11\/sollers-predictions-report-2025-web-img-en.jpg 350w, https:\/\/sollers.com\/wp-content\/uploads\/2024\/11\/sollers-predictions-report-2025-web-img-en-140x120.jpg 140w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/>\r\n                            <div class=\"pa-slider-tmi__data data slider-tmi__data data\">\r\n                                <span class=\"category\">\r\n                                \r\n                                Market Trends                            \r\n                                <\/span>\r\n                                <span class=\"title\">\r\n                                                                        <span title=\"2025 insurance trends | Sollers Predictions Report\">\r\n                                        2025 insurance trends | Sollers Predictions Report                                    <\/span>\r\n                                <\/span>\r\n                                \r\n                                <div class=\"pa-slider-tmi__data--hover hover slider-tmi__data--hover hover\">\r\n                                    <span class=\"intro\">\r\n\r\n                                        \r\n                                    <\/span>\r\n                                    <a href=\"https:\/\/sollers.com\/en\/insights\/insurance-industry-trends-2025\/\" target=\"_self\" class=\"btn btn-default\"><span>Read more<\/span><\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                        <\/article>\r\n\r\n                                            \r\n                        <article class=\"pa-slider-tmi__box slider-tmi__box\">\r\n                                \r\n                        <img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"300\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2024\/10\/claims-automation-thumbnail.png\" class=\"img-fluid wp-post-image\" alt=\"claims automation article graphic\" srcset=\"https:\/\/sollers.com\/wp-content\/uploads\/2024\/10\/claims-automation-thumbnail.png 350w, https:\/\/sollers.com\/wp-content\/uploads\/2024\/10\/claims-automation-thumbnail-140x120.png 140w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/>\r\n                            <div class=\"pa-slider-tmi__data data slider-tmi__data data\">\r\n                                <span class=\"category\">\r\n                                \r\n                                Sollers Expertise                            \r\n                                <\/span>\r\n                                <span class=\"title\">\r\n                                                                        <span title=\"Claims automation: Will AI get the job done?\">\r\n                                        Claims automation: Will AI get the job done?                                    <\/span>\r\n                                <\/span>\r\n                                \r\n                                <div class=\"pa-slider-tmi__data--hover hover slider-tmi__data--hover hover\">\r\n                                    <span class=\"intro\">\r\n\r\n                                        \r\n                                    <\/span>\r\n                                    <a href=\"https:\/\/sollers.com\/en\/insights\/claim-automation-with-ai\/\" target=\"_self\" class=\"btn btn-default\"><span>Read more<\/span><\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                        <\/article>\r\n\r\n                                            \r\n                        <article class=\"pa-slider-tmi__box slider-tmi__box\">\r\n                                \r\n                        <img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"300\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2024\/09\/boat-automation-article.png\" class=\"img-fluid wp-post-image\" alt=\"navigating change for the future\" srcset=\"https:\/\/sollers.com\/wp-content\/uploads\/2024\/09\/boat-automation-article.png 350w, https:\/\/sollers.com\/wp-content\/uploads\/2024\/09\/boat-automation-article-140x120.png 140w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/>\r\n                            <div class=\"pa-slider-tmi__data data slider-tmi__data data\">\r\n                                <span class=\"category\">\r\n                                \r\n                                Sollers Expertise                            \r\n                                <\/span>\r\n                                <span class=\"title\">\r\n                                                                        <span title=\"Business Orchestration and Automation Technologies (BOAT) for the Insurance Industry\">\r\n                                        Business Orchestration and Automation Technologies (BOAT) for the Insurance Industry                                    <\/span>\r\n                                <\/span>\r\n                                \r\n                                <div class=\"pa-slider-tmi__data--hover hover slider-tmi__data--hover hover\">\r\n                                    <span class=\"intro\">\r\n\r\n                                        \r\n                                    <\/span>\r\n                                    <a href=\"https:\/\/sollers.com\/en\/insights\/business-orchestration-and-automation-technologies-boat-for-the-insurance-industry\/\" target=\"_self\" class=\"btn btn-default\"><span>Read more<\/span><\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                        <\/article>\r\n\r\n                                            \r\n                        <article class=\"pa-slider-tmi__box slider-tmi__box\">\r\n                                \r\n                        <img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"300\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2024\/08\/earnix-test-automation-web.png\" class=\"img-fluid wp-post-image\" alt=\"earnix-test-automation\" srcset=\"https:\/\/sollers.com\/wp-content\/uploads\/2024\/08\/earnix-test-automation-web.png 350w, https:\/\/sollers.com\/wp-content\/uploads\/2024\/08\/earnix-test-automation-web-140x120.png 140w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/>\r\n                            <div class=\"pa-slider-tmi__data data slider-tmi__data data\">\r\n                                <span class=\"category\">\r\n                                \r\n                                Client Stories                            \r\n                                <\/span>\r\n                                <span class=\"title\">\r\n                                                                        <span title=\"Automating tests in Earnix Price-It and maintenance of consistency between PC and Earnix\">\r\n                                        Automating tests in Earnix Price-It and maintenance of consistency between PC and Earnix                                    <\/span>\r\n                                <\/span>\r\n                                \r\n                                <div class=\"pa-slider-tmi__data--hover hover slider-tmi__data--hover hover\">\r\n                                    <span class=\"intro\">\r\n\r\n                                        \r\n                                    <\/span>\r\n                                    <a href=\"https:\/\/sollers.com\/en\/insights\/automating-tests-in-earnix-price-it-and-maintenance-of-consistency-between-pc-and-earnix\/\" target=\"_self\" class=\"btn btn-default\"><span>Read more<\/span><\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                        <\/article>\r\n\r\n                                            \r\n                        <article class=\"pa-slider-tmi__box slider-tmi__box\">\r\n                                \r\n                        <img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"300\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2024\/01\/ai-automation-target-architecture.png\" class=\"img-fluid wp-post-image\" alt=\"ai automation target architecture banner\" srcset=\"https:\/\/sollers.com\/wp-content\/uploads\/2024\/01\/ai-automation-target-architecture.png 350w, https:\/\/sollers.com\/wp-content\/uploads\/2024\/01\/ai-automation-target-architecture-140x120.png 140w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/>\r\n                            <div class=\"pa-slider-tmi__data data slider-tmi__data data\">\r\n                                <span class=\"category\">\r\n                                \r\n                                Sollers Expertise                            \r\n                                <\/span>\r\n                                <span class=\"title\">\r\n                                                                        <span title=\"AI automation can have a big impact on your target architecture\">\r\n                                        AI automation can have a big impact on your target architecture                                    <\/span>\r\n                                <\/span>\r\n                                \r\n                                <div class=\"pa-slider-tmi__data--hover hover slider-tmi__data--hover hover\">\r\n                                    <span class=\"intro\">\r\n\r\n                                        \r\n                                    <\/span>\r\n                                    <a href=\"https:\/\/sollers.com\/en\/insights\/ai-automation-impact-on-target-architecture\/\" target=\"_self\" class=\"btn btn-default\"><span>Read more<\/span><\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                        <\/article>\r\n\r\n                                            \r\n                        <article class=\"pa-slider-tmi__box slider-tmi__box\">\r\n                                \r\n                        <img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"300\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/towfiqu-barbhuiya-jpqyfK7GB4w-unsplash-350x300.jpg\" class=\"img-fluid wp-post-image\" alt=\"guidewire implementation case study banner\" \/>\r\n                            <div class=\"pa-slider-tmi__data data slider-tmi__data data\">\r\n                                <span class=\"category\">\r\n                                \r\n                                Client Stories                 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<\/div>\r\n                            <\/div>\r\n                        <\/article>\r\n\r\n                    \r\n                    <\/div>\r\n\r\n                    <div>\r\n                    \r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n            <\/div>\r\n<\/section>\r\n<\/div><div id=\"panel-27454-0-0-6\" class=\"so-panel widget widget_pa-contact-one\" data-index=\"6\" ><div class=\"animate-6ac46b2755f3e396292101 panel-widget-style panel-widget-style-for-27454-0-0-6\" data-so-animation=\"{&quot;selector&quot;:&quot;.animate-6ac46b2755f3e396292101&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;breakpoint&quot;:&quot;380px&quot;,&quot;duration&quot;:1,&quot;repeat&quot;:0,&quot;hide&quot;:0,&quot;disableAnimationMobile&quot;:0,&quot;finalState&quot;:&quot;visible&quot;,&quot;delay&quot;:0,&quot;debounce&quot;:0.1,&quot;event&quot;:&quot;enter&quot;,&quot;offset&quot;:0}\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-contact-one so-widget-pa-contact-one-pa-contact-one-style-890ca6fb49fb-72481\"\n\t\t\t\n\t\t><section class=\"pa-contact-one pa-background\">\n\t<div class=\"container asd123\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-lg-4 offset-lg-2\">\n\t\t\t\t<div class=\"pa-contact-one__form\">\n\t\t\t\t\t<h2 class=\"header pa-header__big\">Contact <\/h2>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-lg-4\">\n\t\t\t\t<div class=\"pa-contact-one__box box-one\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" class=\"box-image\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/Lennart-cut_new-350x210.jpg\" alt=\"\">\n\t\t\t\t\t<div class=\"pa-contact-one__wrapper\">\n\t\t\t\t\t\t<div class=\"name\">Lennart Imorde<\/div>\n\t\t\t\t\t\t<div class=\"position\">Head of Process Automation<\/div>\n\t\t\t\t\t\t<div class=\"mail\">\n\t\t\t\t\t\t\t<aside data-toggle=\"modal\" data-target=\"#contactModal-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/themes\/promoagency\/dist\/img\/icon-mail.png\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tSend a message to Lennart\t\t\t\t\t\t\t<\/aside>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"Person\",\"name\":\"Lennart Imorde\",\"jobTitle\":\"Head of Process Automation\",\"image\":\"https:\\\/\\\/sollers.com\\\/wp-content\\\/uploads\\\/Lennart-cut_new-350x210.jpg\"}<\/script>\n<!-- The Modal 1 -->\n<div class=\"modal fade widgetModal\" id=\"contactModal-1\">\n    <div class=\"modal-dialog modal-dialog-centered\">\n        <div class=\"modal-content\">\n        \t<!-- Modal Header -->\n            <div class=\"modal-header\">\n\t\t\t\tContact                 <button type=\"button\" class=\"close\" data-dismiss=\"modal\">&times;<\/button>\n            <\/div>\n            <!-- Modal body -->\n            <div class=\"modal-body\">\n\t\t\t\t<div\n        data-form-id='0aae207f-4bff-ef11-bae3-0022488b971e'\n        data-form-api-url='https:\/\/public-eur.mkt.dynamics.com\/api\/v1.0\/orgs\/c348d49b-18b9-45f0-8f87-744f5233d98e\/landingpageforms'\n        data-cached-form-url='https:\/\/assets-eur.mkt.dynamics.com\/c348d49b-18b9-45f0-8f87-744f5233d98e\/digitalassets\/forms\/0aae207f-4bff-ef11-bae3-0022488b971e'><\/div>\n        <script src = 'https:\/\/cxppusa1formui01cdnsa01-endpoint.azureedge.net\/eur\/FormLoader\/FormLoader.bundle.js'><\/script>\n            <\/div>                                        \n        <\/div>\n    <\/div>\n<\/div>\n<!-- The Modal 1 END -->\n<!-- The Modal 2 -->\n<div class=\"modal fade widgetModal\" id=\"contactModal-2\">\n    <div class=\"modal-dialog modal-dialog-centered\">\n        <div class=\"modal-content\">\n        \t<!-- Modal Header -->\n            <div class=\"modal-header\">\n\t\t\t\tContact                 <button type=\"button\" class=\"close\" data-dismiss=\"modal\">&times;<\/button>\n            <\/div>\n            <!-- Modal body -->\n            <div class=\"modal-body\">\n\t\t\t\t            <\/div>                                        \n        <\/div>\n    <\/div>\n<\/div>\n<!-- The Modal 2 END -->\n<\/div><\/div><\/div><div id=\"panel-27454-0-0-7\" class=\"so-panel widget widget_pa-faq-accordion\" data-index=\"7\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-faq-accordion so-widget-pa-faq-accordion-pa-faq-accordion-style-v3-d75171398898-72481\"\n\t\t\t\n\t\t><section class=\"faq-custom-accordion-section\"\n  style=\"margin-top: 70px; margin-bottom: 50px;\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col\">\n        <div class=\"faq-accordion-header\">\n          FAQ - Process Automation        <\/div>\n        <div class=\"tabs-container\" role=\"tablist\" aria-live=\"polite\" data-behavior=\"accordion\">\n                                    <div class=\"tab-element accordion-item\" data-binding=\"expand-accordion-trigger\">\n                <div class=\"tab-element-header\">\n                  <div class=\"tab-element-header-text\">\n                    Common challenges faced by insurance companies when implementing process automation                  <\/div>\n                  <div class=\"tab-element-header-icon\">\n                    <div class=\"plus-toggle\"><\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"accordion-content\"\n                  role=\"tabpanel\"\n                  aria-hidden=\"true\"\n                  data-binding=\"expand-accordion-container\"\n                >\n                  <div class=\"tab-element-description accordion-content-inner\">\n                    <p>Identifying the right processes to automate, ensuring data quality, creativity to imagine an automated process and not rebuild existing processes in an automated fashion and the change management for employees.<\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class=\"tab-element accordion-item\" data-binding=\"expand-accordion-trigger\">\n                <div class=\"tab-element-header\">\n                  <div class=\"tab-element-header-text\">\n                    What are the key benefits of automation in insurance?                  <\/div>\n                  <div class=\"tab-element-header-icon\">\n                    <div class=\"plus-toggle\"><\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"accordion-content\"\n                  role=\"tabpanel\"\n                  aria-hidden=\"true\"\n                  data-binding=\"expand-accordion-container\"\n                >\n                  <div class=\"tab-element-description accordion-content-inner\">\n                    <p>Benefits include increased efficiency, reduced costs, improved accuracy, faster turnaround times, and better regulatory compliance.<\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class=\"tab-element accordion-item\" data-binding=\"expand-accordion-trigger\">\n                <div class=\"tab-element-header\">\n                  <div class=\"tab-element-header-text\">\n                    How to measure the success of process automation in insurance?                  <\/div>\n                  <div class=\"tab-element-header-icon\">\n                    <div class=\"plus-toggle\"><\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"accordion-content\"\n                  role=\"tabpanel\"\n                  aria-hidden=\"true\"\n                  data-binding=\"expand-accordion-container\"\n                >\n                  <div class=\"tab-element-description accordion-content-inner\">\n                    <p>The metrics that define the success of automation are very much dependent on the company strategy. In any case relevant are metrics like processing times, error rates, customer satisfaction, and increased efficiency. Additionally, there are process specific KPI\u2019s such as the average claim handling time or claims processed per employee.<\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class=\"tab-element accordion-item\" data-binding=\"expand-accordion-trigger\">\n                <div class=\"tab-element-header\">\n                  <div class=\"tab-element-header-text\">\n                    How does process automation integrate with existing insurance software and systems?                  <\/div>\n                  <div class=\"tab-element-header-icon\">\n                    <div class=\"plus-toggle\"><\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"accordion-content\"\n                  role=\"tabpanel\"\n                  aria-hidden=\"true\"\n                  data-binding=\"expand-accordion-container\"\n                >\n                  <div class=\"tab-element-description accordion-content-inner\">\n                    <p>Many automation tools offer integration capabilities through APIs (Application Programming Interfaces) or connectors. This allows them to interact and exchange data with existing insurance systems. Others might use RPA (Robotic Process Automation) to automate legacy systems. Before considering the tools and how they are integrated it is, however, crucial to define what the target process should achieve.<\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class=\"tab-element accordion-item\" data-binding=\"expand-accordion-trigger\">\n                <div class=\"tab-element-header\">\n                  <div class=\"tab-element-header-text\">\n                    What are the security implications of process automation in insurance?                  <\/div>\n                  <div class=\"tab-element-header-icon\">\n                    <div class=\"plus-toggle\"><\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"accordion-content\"\n                  role=\"tabpanel\"\n                  aria-hidden=\"true\"\n                  data-binding=\"expand-accordion-container\"\n                >\n                  <div class=\"tab-element-description accordion-content-inner\">\n                    <p>Automated systems can introduce new vulnerabilities. Ensure strong access control, data encryption, and regular security audits to mitigate these risks. Additionally, consider introducing automated processes gradually to avoid a big bang automation that might overwhelm existing users.<\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class=\"tab-element accordion-item\" data-binding=\"expand-accordion-trigger\">\n                <div class=\"tab-element-header\">\n                  <div class=\"tab-element-header-text\">\n                    How can process automation support fraud detection and risk management in insurance?                  <\/div>\n                  <div class=\"tab-element-header-icon\">\n                    <div class=\"plus-toggle\"><\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"accordion-content\"\n                  role=\"tabpanel\"\n                  aria-hidden=\"true\"\n                  data-binding=\"expand-accordion-container\"\n                >\n                  <div class=\"tab-element-description accordion-content-inner\">\n                    <p>Automation can analyze large amounts of data to identify patterns and anomalies that might indicate fraudulent activity. It can also streamline risk assessment processes.<\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class=\"tab-element accordion-item\" data-binding=\"expand-accordion-trigger\">\n                <div class=\"tab-element-header\">\n                  <div class=\"tab-element-header-text\">\n                    What types of processes are best suited for insurance workflow automation?                  <\/div>\n                  <div class=\"tab-element-header-icon\">\n                    <div class=\"plus-toggle\"><\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"accordion-content\"\n                  role=\"tabpanel\"\n                  aria-hidden=\"true\"\n                  data-binding=\"expand-accordion-container\"\n                >\n                  <div class=\"tab-element-description accordion-content-inner\">\n                    <p>Repetitive, rule-based tasks are ideal candidates. This includes data entry, policy issuance, claims processing, and renewal notifications. There are processes with potential for automation in all areas of the insurance value chain.<\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class=\"tab-element accordion-item\" data-binding=\"expand-accordion-trigger\">\n                <div class=\"tab-element-header\">\n                  <div class=\"tab-element-header-text\">\n                    How does insurance automation impact customer experience in the insurance sector?                  <\/div>\n                  <div class=\"tab-element-header-icon\">\n                    <div class=\"plus-toggle\"><\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"accordion-content\"\n                  role=\"tabpanel\"\n                  aria-hidden=\"true\"\n                  data-binding=\"expand-accordion-container\"\n                >\n                  <div class=\"tab-element-description accordion-content-inner\">\n                    <p>Automation can speed up processes, improve accuracy, and offer customers 24\/7 self-service options. This can lead to a more positive customer experience. In a recent studie conducted by Sollers Consulting Claim processing times were found to be the most crucial to customer satisfaction.<\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n                          <div class=\"tab-element accordion-item\" data-binding=\"expand-accordion-trigger\">\n                <div class=\"tab-element-header\">\n                  <div class=\"tab-element-header-text\">\n                    How can process automation help in regulatory compliance for insurance companies?                  <\/div>\n                  <div class=\"tab-element-header-icon\">\n                    <div class=\"plus-toggle\"><\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"accordion-content\"\n                  role=\"tabpanel\"\n                  aria-hidden=\"true\"\n                  data-binding=\"expand-accordion-container\"\n                >\n                  <div class=\"tab-element-description accordion-content-inner\">\n                    <p>Automation can ensure tasks are completed consistently and according to the framework of rules that is defined. It can also automate reporting and data collection for compliance audits. Thereby automation can contribute to transparency of insurance processes.<\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n                              <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Common challenges faced by insurance companies when implementing process automation\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Identifying the right processes to automate, ensuring data quality, creativity to imagine an automated process and not rebuild existing processes in an automated fashion and the change management for employees.\"}},{\"@type\":\"Question\",\"name\":\"What are the key benefits of automation in insurance?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Benefits include increased efficiency, reduced costs, improved accuracy, faster turnaround times, and better regulatory compliance.\"}},{\"@type\":\"Question\",\"name\":\"How to measure the success of process automation in insurance?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The metrics that define the success of automation are very much dependent on the company strategy. 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