{"id":119201,"date":"2025-04-24T09:19:31","date_gmt":"2025-04-24T07:19:31","guid":{"rendered":"https:\/\/sollers.eu\/about-us\/25-jaehriges-jubilaeum\/pzu-transformation\/"},"modified":"2025-05-29T13:23:38","modified_gmt":"2025-05-29T11:23:38","slug":"pzu-im-wandel","status":"publish","type":"page","link":"https:\/\/sollers.com\/de\/about-us\/25-jaehriges-jubilaeum\/pzu-im-wandel\/","title":{"rendered":"PZU im Wandel: Von schwerf\u00e4lliger B\u00fcrokratie zur agilen Marktf\u00fchrerschaft"},"content":{"rendered":"<div id=\"pl-119201\"  class=\"panel-layout\" ><div id=\"pg-119201-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-119201-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-119201-0-0-0\" class=\"so-panel widget widget_pa-page-top-one panel-first-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-page-top-one so-widget-pa-page-top-one-pa-page-top-one-style-d75171398898-119201\"\n\t\t\t\n\t\t><section class=\"pa-content__header__container pa-content__header--desktop\" style=\"background-image: url(https:\/\/sollers.com\/wp-content\/uploads\/2025\/05\/25-anniversary-stories-graphic-1.png)\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-content__header__wrap\">\n\t\t\t\t\t<div class=\"pa-content__header__text pa-header__big \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<section class=\"pa-content__header__container pa-content__header--mobile\" style=\"background-image: url(https:\/\/sollers.com\/wp-content\/uploads\/2025\/05\/anniversary-graphic-mobile.png)\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-content__header__wrap\">\n\t\t\t\t\t<div class=\"pa-content__header__text pa-header__big \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section><\/div><\/div><div id=\"panel-119201-0-0-1\" class=\"so-panel widget widget_pa-txt-header-universal\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-txt-header-universal so-widget-pa-txt-header-universal-pa-txt-header-universal-style-1d565e2ecb80-119201\"\n\t\t\t\n\t\t><section class=\"pa-txt-header-universal \">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-header-universal__header pa-header__mid\">\n\t\t\t\t\t<h1>PZU im Wandel: Von schwerf\u00e4lliger B\u00fcrokratie zur agilen Marktf\u00fchrerschaft<\/h1>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-header-universal__content\">\n\t\t\t\t\t<p>&nbsp;<\/p>\n<p>\u00dcber Jahrzehnte hinweg war PZU, Polens gr\u00f6\u00dfter ehemaliger Monopolversicherer, in einem Umfeld t\u00e4tig, das von Papierbergen, tr\u00e4gen Prozessen und schwachem Wettbewerb gepr\u00e4gt war. Kundenservice war eher Nebensache. Doch mit dem Markteintritt internationaler Versicherungsriesen wie Talanx, ERGO, Allianz und AXA begann sich das Blatt zu wenden \u2013 und PZUs Marktanteil schrumpfte bis 2008 auf 40 %.<\/p>\n<p>&nbsp;<\/p>\n<p>Intern war das Unternehmen zersplittert: Die beiden Hauptsparten \u2013 Sachversicherung (PZU SA) und Lebensversicherung (PZU \u017bycie) \u2013 arbeiteten unabh\u00e4ngig voneinander auf veralteten IT-Systemen. Es war klar: Wenn PZU seine F\u00fchrungsrolle behalten wollte, musste ein radikaler Wandel her.<\/p>\n<p>&nbsp;<\/p>\n<p>Mit einer ambitionierten Strategie, einem erstklassigen Management und einem engagierten Team startete PZU seine Transformation. Der B\u00f6rsengang war ein Meilenstein, ebenso wie die drastische Senkung der Verwaltungskosten \u2013 von 11,6 % im Jahr 2008 auf nur noch 6,5 % im Jahr 2015. M\u00f6glich wurde das durch die Digitalisierung ehemals papierbasierter Prozesse.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<\/div><\/div><div id=\"panel-119201-0-0-3\" class=\"so-panel widget widget_pa-txt-img-universal\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-txt-img-universal so-widget-pa-txt-img-universal-pa-txt-img-universal-style-57b6be356f4f-119201\"\n\t\t\t\n\t\t>\n<div class=\"pa-txt-img-universal__background\" >\n<section class=\"pa-txt-img-universal  \">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t\t\t\t<div class=\"col-lg-6 \">\n\t\t\t\t<div class=\"pa-txt-img-universal__wrapper h-100 \">\n\t\t\t\t\t<div class=\"pa-txt-img-universal__header pa-header__mid\">\n\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"pa-txt-img-universal__content \">\n\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\t\t<p>Im Zentrum der Transformation stand das Projekt\u202fEverest\u202f\u2013 die gr\u00f6\u00dfte Umstrukturierung in der Geschichte des Unternehmens. Es ging nicht nur um neue IT-Systeme oder automatisierte Abl\u00e4ufe. Es ging um nichts Geringeres als eine komplette Neugestaltung der Art und Weise, wie PZU arbeitet.<\/p>\n<p>&nbsp;<\/p>\n<p>Vorher dauerten Tarif\u00e4nderungen Monate und verschlangen Millionen. Finanzberichte zogen sich \u00fcber Wochen hin, verteilt auf \u00fcber 100 Nebenb\u00fccher. Selbst die einfache Frage \u201eWie viele Kunden haben wir?\u201c konnte tagelange, abteilungs\u00fcbergreifende Analysen erfordern.<\/p>\n<p>&nbsp;<\/p>\n<p>Nur ein Jahr nach Projektstart stellte PZU \u00fcber seine wichtigsten Vertriebspartner \u2013 die gebundenen Vertreter \u2013 die erste Police im neuen System aus. Und innerhalb von vier Jahren war die Transformation abgeschlossen: termingerecht, im Budgetrahmen und \u00fcber alle Sparten und Vertriebskan\u00e4le hinweg.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"col-lg-6 order-2 order-lg-1\">\n\t\t\t\t<div class=\"pa-txt-img-universal__image\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2025\/05\/pzu-story-logo.png\" alt=\"pzu story logo\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n<\/div>\n\n<!-- The Modal -->\n<!-- The Modal END -->\n<\/div><\/div><div id=\"panel-119201-0-0-4\" class=\"so-panel widget widget_pa-txt-header-universal\" data-index=\"4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-txt-header-universal so-widget-pa-txt-header-universal-pa-txt-header-universal-style-20ab120b0c2c-119201\"\n\t\t\t\n\t\t><section class=\"pa-txt-header-universal \">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-header-universal__header pa-header__mid\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-txt-header-universal__content\">\n\t\t\t\t\t<p>Diese Transformation war weit mehr als ein technisches Upgrade. Sie war ein Kulturwandel. PZU wurde zu einem agilen, zukunftsorientierten Unternehmen, das den Herausforderungen eines dynamischen Marktes gewachsen ist.<\/p>\n<p>&nbsp;<\/p>\n<p>Wir sind stolz, Teil dieser Reise gewesen zu sein. Mit unserer Expertise in Systemintegration, Prozessoptimierung und agilen Methoden haben wir PZU dabei unterst\u00fctzt, diese ehrgeizigen Ziele zu erreichen \u2013 und die Zukunft der Versicherung in Polen neu zu definieren.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<\/div><\/div><div id=\"panel-119201-0-0-5\" class=\"so-panel widget widget_pa-box-icons panel-last-child\" data-index=\"5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-pa-box-icons so-widget-pa-box-icons-pa-box-icons-style-5a2e0d244655-119201\"\n\t\t\t\n\t\t><section class=\"pa-box-icons\">\n\t<div class=\"container\">\n\t\t\t\t\t\t<div class=\"row\">\n\t\t\t<div class=\"col\">\n\t\t\t\t<div class=\"pa-box-icons__header\">\n\t\t\t\t\t<h2 class=\"header pa-header__mid\"><h2>Siehe andere Erfolgsgeschichten<\/h2>\n<\/h2>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<div class=\"row row-equal\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-md-6 col-xl-4\">\n\t\t\t\t\t\t<div class=\"pa-box-icons__box h-100\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<article class=\"h-100\">\n\t\t\t\t\t\t\t\t<div class=\"icon\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2025\/05\/Baloise-story-150x150.png\" alt=\"Baloise story graphic\"><\/div>\n\t\t\t\t\t\t\t\t<span class=\"title\"><p><strong>Baloise auf Wachstumskurs: Wie eine IT-Transformation den Weg in die Zukunft ebnete<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/sollers.com\/de\/about-us\/25-jaehriges-jubilaeum\/baloise-auf-wachstumskurs\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #39b54a;\">Ganze Geschichte reden<\/span><\/a><\/p>\n<\/span>\n\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-md-6 col-xl-4\">\n\t\t\t\t\t\t<div class=\"pa-box-icons__box h-100\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<article class=\"h-100\">\n\t\t\t\t\t\t\t\t<div class=\"icon\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/sollers.com\/wp-content\/uploads\/2025\/05\/Beazley-story-150x150.png\" alt=\"beazley story graphic\"><\/div>\n\t\t\t\t\t\t\t\t<span class=\"title\"><p><strong>Beazley revolutioniert das Schadenmanagement: Innovation trifft auf Automatisierung<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/sollers.com\/de\/about-us\/25-jaehriges-jubilaeum\/beazley-revolutioniert-das-schadenmanagement\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #39b54a;\">Ganze Geschichte reden<\/span><\/a><\/p>\n<\/span>\n\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>PZU im Wandel: Von schwerf\u00e4lliger B\u00fcrokratie zur agilen Marktf\u00fchrerschaft &nbsp; \u00dcber Jahrzehnte hinweg war PZU, Polens gr\u00f6\u00dfter ehemaliger Monopolversicherer, in einem Umfeld t\u00e4tig, das von Papierbergen, tr\u00e4gen Prozessen und schwachem Wettbewerb gepr\u00e4gt war. Kundenservice war eher Nebensache. Doch mit dem Markteintritt internationaler Versicherungsriesen wie Talanx, ERGO, Allianz und AXA begann sich das Blatt zu wenden [&hellip;]<\/p>\n","protected":false},"author":39178,"featured_media":0,"parent":26160,"menu_order":78,"comment_status":"closed","ping_status":"closed","template":"builder.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":"","_members_access_role":[],"_members_access_error":"","_wp_rev_ctl_limit":""},"class_list":["post-119201","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"PZU im Wandel: Von schwerf\u00e4lliger B\u00fcrokratie zur agilen Marktf\u00fchrerschaft \u00dcber Jahrzehnte hinweg war PZU, Polens gr\u00f6\u00dfter ehemaliger Monopolversicherer, in einem Umfeld t\u00e4tig, das von Papierbergen, tr\u00e4gen Prozessen und schwachem Wettbewerb gepr\u00e4gt war. 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